Bugs,-Issues,-or-Crashes.md

If you are having issues with the mods I curate, please read through this document.

Reporting Issues/Crashes while using Torch and/or Plugins

If you are experiencing issues or crashing with any of my mods while using Torch and any of its plugins (or any plugins at all), I will ask that you reproduce the issues in an environment where Torch/Plugins are not involved before I consider investigating.

The reason I am taking this stance is because I have dealt with several instances of 'False Positive' issue/crash reports when Torch/Plugins are involved. This wastes a lot of my time since I end up chasing issues that do not actually exist in my mods. I understand many server operators prefer to use Torch/Plugins, but because of the unpredictible nature of those types of add-ons, I have no way to ensure that my mods will function properly when server admins choose to use them.

If you need a quick way to test mods in a Standard Dedicated Server, I recommend downloading the Dedicated Server software from your Steam Tools and loading/creating a world to test on your local machine. It will likely run a little choppy, but does provide a quick and easy way to test for specific bugs.

Crashes

If you are seeing a situation where one of my mods is causing the game/server to crash (either to the desktop or the main menu), you MUST provide a complete log file before I will investigate. Without the log file, I cannot see what method/process is responsible for the crash and cannot fix it.

A snippet of the stack trace is often not sufficient, please provide the entire log.

If you are playing in Single Player or Hosting Local Multiplayer, you can find the most recent logs by doing the following:

If you are playing on a Dedicated Server, then the logs are usually found in the SpaceEngineersDedicated folder and follow the naming format SpaceEngineersDedicated_YYYYMMDD_HHMMSSmmm.log. If you are using a 3rd party hosting company, they may have the logs stored in other directories. Consult with their support services if you are unsure how to locate them.

Issues

If you are experiencing issues that could not be resolved in the other troubleshooting pages, try the following steps first:

Common Issues and Resolutions

Below is a list of some common issues you may run into, and some potential solutions:

Steam Discussions

Please refrain from posting issues in the Discussions sections of my mod pages. The main Comments section is fine, but on most of my mod pages I do not have notifications turned on for Discussions, so I will probably miss them if you post them there.